Terms and Conditions


Last Updated: January 27, 2026


Welcome to You Digital Co. These Terms and Conditions govern your use of our website and services. By accessing our website at www.youdigitalco.com or engaging our services, you agree to be bound by these terms.


1. Services Overview


You Digital Co. provides digital marketing consulting services, including but not limited to:


  • Social media marketing and advertising
  • Website design and development
  • Brand strategy and development
  • Content creation and management
  • Marketing analytics and reporting
  • Search engine optimization (SEO)
  • Email marketing campaigns


2. Service Agreements


2.1 Scope of Work


All services are provided based on the scope of work outlined in individual proposals, contracts, or service agreements. Any services not explicitly included in the agreed scope will require a separate agreement and may incur additional fees.


2.2 Client Responsibilities


Clients are responsible for:


  • Providing timely access to necessary accounts, platforms, and materials
  • Supplying accurate business information and brand assets
  • Responding to requests for feedback within agreed timeframes
  • Maintaining ownership and compliance of all provided content
  • Ensuring timely payment according to agreed terms


3. Payment Terms


3.1 Fees and Billing


Service fees are outlined in individual proposals and agreements. Payment terms may include:


  • Monthly retainer payments due on the first of each month
  • Project-based payments with deposits and milestone payments
  • À la carte services billed upon completion


3.2 Late Payments


Invoices are due within the timeframe specified in your service agreement (typically within 15 days of invoice date). Late payments may result in suspension of services and may incur a late fee of 1.5% per month on the outstanding balance.


3.3 Refunds


Refund policies vary by service type and are outlined in individual service agreements. Generally, deposits and work already completed are non-refundable. Any refund requests must be submitted in writing.


4. Intellectual Property


4.1 Client-Provided Materials


Clients retain ownership of all materials, content, and intellectual property provided to You Digital Co. By providing these materials, clients grant You Digital Co. a license to use them for the purpose of providing agreed services.


4.2 Work Product


Upon full payment, clients receive ownership of custom work products created specifically for them, including website designs, custom graphics, and written content. You Digital Co. retains the right to display completed work in our portfolio unless otherwise agreed in writing.


4.3 You Digital Co. Property


You Digital Co. retains ownership of all proprietary processes, methodologies, templates, tools, and pre-existing intellectual property used in delivering services.


5.  Confidentiality


You Digital Co. agrees to maintain the confidentiality of all proprietary client information and data. We will not disclose client information to third parties except as necessary to provide agreed services or as required by law.


6. Third-Party Services and Platforms


Our services may involve the use of third-party platforms (such as social media networks, advertising platforms, hosting services, and analytics tools). You Digital Co. is not responsible for the terms, policies, performance, or availability of these third-party services. Clients are responsible for compliance with all third-party platform terms of service.


7. Results and Performance


While You Digital Co. strives to deliver excellent results, we cannot guarantee specific outcomes such as sales figures, follower counts, website traffic, or conversion rates. Marketing results depend on numerous factors beyond our control, including market conditions, competition, and platform algorithm changes.


8. Term and Termination


8.1 Service Term


Service terms are specified in individual agreements and may include month-to-month arrangements or fixed-term contracts.


8.2 Termination


Either party may terminate services with written notice as specified in the service agreement (typically 30 days). Upon termination:


  • Client is responsible for payment of all services rendered through the termination date
  • You Digital Co. will provide final deliverables for completed work
  • Access to client accounts and platforms will be transferred back to the client


9. Limitation of Liability


To the fullest extent permitted by law, You Digital Co.'s liability for any claims arising from our services is limited to the amount paid by the client for services in the three months preceding the claim. You Digital Co. is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits, lost revenue, or lost data.


10. Indemnification


Clients agree to indemnify and hold harmless You Digital Co. from any claims, damages, or expenses arising from:


  • Client-provided content, materials, or instructions
  • Violation of third-party rights by client materials
  • Client's breach of these terms or service agreements


11. Website Use


11.1 Acceptable Use


You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.


11.2 Prohibited Activities


You may not:


  • Attempt to gain unauthorized access to our systems
  • Introduce viruses, malware, or harmful code
  • Scrape, copy, or reproduce website content without permission
  • Use automated systems to access the website


12. Privacy and Data Protection


Our collection and use of personal information is governed by our Privacy Policy. By using our services, you consent to such collection and use in accordance with our Privacy Policy.


13. Changes to Terms


You Digital Co. reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.


14. Governing Law


These Terms and Conditions are governed by and construed in accordance with the laws of the Commonwealth of Virginia, United States. Any disputes shall be subject to the exclusive jurisdiction of the courts in Richmond, Virginia.


15. Severability


If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.


16. Entire Agreement


These Terms and Conditions, together with any service agreements and proposals, constitute the entire agreement between you and You Digital Co. regarding the use of our website and services.


Contact Information


If you have any questions about these Terms and Conditions, please contact us:


You Digital Co.*

Richmond, Virginia

Email: shannon@youdigitalco.com

Website: www.youdigitalco.com


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*By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.*